Privacy Policy

Introduction

At https://cheap-bird-seed.feedersandmore.co.uk, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and security. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of your personal information in adherence to various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) in Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) in the United States
Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This privacy policy is applicable to all aspects of our online presence, including our official website, mobile applications, online services, and products. However, it does not cover third-party platforms or services that you access through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we process your personal data based on your interactions with us:

Account Creation and Use: When you create an account or use our services as an authorized user, we collect and process your personal information for account management and service delivery.
Website Visits: Visiting our websites linked to this policy means you agree to the collection of certain data outlined herein.
Communications: We may reach out to you via emails, calls, or text messages (SMS) for various purposes, including newsletters, promotions, surveys, or support.

Personal Data Collection

We gather diverse types of personal information to enhance your experience and tailor our services:

Account Details: This includes usernames, passwords, email addresses, and registration dates.
Payment Information: We secure payment details such as credit/debit card numbers, expiration dates, and security codes for processing transactions.
Financial Data: We may collect financial information for billing purposes, including banking details and transaction records.
Purchase History: Details of your purchases, order numbers, quantities, and product specifications are recorded.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device and provide personalized services.
Location Data: Information about your location, including GPS coordinates, is used for delivery services or location-based offers (with your consent).
Feedback and Reviews: We encourage user feedback and reviews, which may include personal details when left voluntarily.
Social Media Handles: If you choose to log in through social media accounts, we may collect information from those platforms (subject to their privacy policies).
Product Interactions: Data on product views, clicks, ratings, and purchases helps us understand your preferences.

Cookies and Similar Technologies

We employ cookies and similar technologies to enhance user experience and gather analytics:

Strictly Necessary Cookies: These ensure the basic functionality of our website, allowing you to navigate and access secure areas.
Preference Cookies: Used to remember your settings and customize your experience on our site.
Analytics Cookies: Track visitor behavior to provide insights for improving our services and content.

Users can manage non-essential cookies through our Cookie Manager, offering control over their tracking.

Data Retention and Deletion

We maintain personal data in accordance with legal requirements and the original purpose of collection:

Data is retained for as long as necessary to fulfill these purposes, after which it is securely deleted or anonymized.
Retention periods vary based on jurisdiction and the type of information, ensuring compliance with applicable laws.

Security Measures

We have implemented robust security measures to safeguard your personal data:

Employing industry-standard encryption for secure data transmission.
Utilizing secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Data Subject Rights)

Depending on your location, you are entitled to various rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Have inaccurate or incomplete data updated.
Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no valid reason for its retention.
Restriction: Limit our processing of your data under certain circumstances.
Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our Data Privacy Team via the provided channels. We will respond to your requests in a timely manner, as per applicable laws.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated on our website with updated version numbers for easy reference.

Contact Information

For any questions, concerns, or requests regarding your privacy:

Email: [email protected]
Address: [Privacy Team Contact Address]

We value your trust in our commitment to data protection and are dedicated to maintaining the highest standards of privacy practices.